• Processing Time: Orders are typically processed within 2-4 business days. Please allow for longer processing times during the holiday season.
• Order Cutoff Time: Orders placed after 5:00 PM (GMT-06:00) Central Standard Time (Chicago) will be processed the next business day.

• Shipping Destination: We currently only ship to the United States.
• Delivery Time: Orders within the USA take approximately 5-8 business days to arrive.
• Shipping Cost:

Standard Shipping
Free shipping on orders over $85, pay $15 shipping on orders under $85

Courier: We use DHL, UPS for our shipments.

• Total Delivery Time: The total delivery time is calculated as follows: Processing Time + Shipping Time (depending on your location).
• Delivery Notification: You will receive an email notification when your order ships from our warehouse. You will also receive tracking information for UPS/DHL deliveries via email.

• Package Inspection: Please carefully inspect your package for any damage upon arrival.
  • If you receive the wrong item, or there is breakage or support@usalolita.com please contact us immediately at support@usalolita.com
  • Please do not discard the package until you are certain it's free of any problems.
• Shipping Delays: Due to weather or other unforeseen circumstances, shipments may be delayed. If your order is delayed, please contact us at support@usalolita.com and we'll investigate with the shipping company.
• Incorrect Shipping Address: Please double-check your shipping address. If your order is returned due to an incorrect address, a $10 re-delivery fee will apply.

• Our Orders: Sales tax is included in the price of our items for US orders.
• Contact us:
  Email: support@usalolita.com