FAQs
1.How do I clean my Lolita costume
We recommend hand washing or using the gentle mode of your washing machine and putting it in a laundry bag. Avoid using bleach and just iron on low temperature.
2.Do I have to pay for shipping when I return an item
If the return is for a quality issue, we will cover the shipping cost. If the return is for personal reasons, the shipping cost needs to be borne by the customer.
3.Do you offer expedited shipping
Yes, we offer expedited shipping options and the cost is calculated from the order you generate.
4.How to get points to offset part of the price
You can join the trophy icon in the lower left corner of the screen and participate in the corresponding activities to obtain points, or consult customer service to guide the operation.
5.Is the size of the Lolita costume accurate
Our size chart is actual measurement, there may be 1-3cm error, but it does not affect the overall size.